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We want you to be completely satisfied with your purchase. If for any reason you are not, please review our return policy below:

• Return Window: You have 30 days from receiving your item to request a return.

• Eligibility: Items must be in their original condition and packaging. Proof of purchase is required.

• Non-Returnable Items: Digital downloads, personalized or custom items, sale items, and gift cards are non-refundable.

• Return Process: Contact us at info@thedesigncraft.com to initiate a return. Once approved, we will provide instructions and a prepaid return label (if applicable). Items returned without prior authorization will not be accepted.

• Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 10 business days.

• Exchanges: To exchange an item, return your original purchase and place a new order.

For further assistance, please reach out to info@thedesigncraft.com